Helio Bruno Garcia Massadico

Paul Murray Plc

• Automated the integration of API endpoints with Shopify, reducing manual input time by over 15 hours per month for product updates
• Improved synchronisation speed by 60% through API integrations with systems like BC365 and Shopify, enhancing operational efficiency
• Designed and implemented a web scraping tool with Selenium, extracting data from 500+ competitor websites to support strategic product adjustments
• Increased order processing accuracy and boosted monthly orders by 300+ through Shopify API integration
• Collaborated with cross-functional teams during sprints to identify and address three major workflow inefficiencies based on user feedback
• Created internal API documentation, enabling smooth onboarding of four new developers into ongoing projects
• Conducted workshops for team members on using API tools and automation techniques, improving knowledge sharing across departments
• Managed a project to integrate advanced error-handling mechanisms into API workflows, reducing downtime by 20%

Burping Ron's

• Managed daily operations, including staff coordination and process improvement to enhance customer satisfaction
• Implemented a new digital inventory tracking system, reducing food waste by 15%

Rosewood Investment Limited

• Directed operational processes, implementing initiatives that enhanced customer retention and improved service quality
• Mentored and coached a team of 10+ employees, driving a 20% improvement in service delivery times
• Streamlined recruitment and selection processes, achieving a 30% increase in efficiency